Disclosure

Important information about our business

Momentum Partners Limited is a Licensed Financial Advice Provider issued by the FMA to provide financial advice services. Financial Services Provider Number is FSP757091.

Contact details

Phone: 021 089 40336
Email: mo@momentumpartners.co.nz
Website: www.momentumpartners.co.nz

Nature and Scope of financial advice services

Our services and products we can provide financial advice about:

• Kiwisaver Investments
• Debt management including:
  • Mortgage lending (Owner occupied and Investment)
  • Business lending
  • Refixing existing lending
  • Restructures
  • Refinances
  • Commercial property financing
  • Lending for builds
  • Top ups for cars, boats, landscaping etc.

Our services do not include:

• Fund management
• General insurance
• Life insurance, income protection etc.
• Legal advice
• Accounting advice

We may refer you to the appropriate professionals for advice on these products and will provide your information to these professionals with your consent. If we do provide a view on these services, please check these opinions with the relevant professionals.

Product providers we might recommend

Kiwisaver

• Milford
• Generate

Lending providers

• BNZ
• ANZ
• ASB
• Westpac
• Kiwibank
• AIA/Sovereign
• Liberty
• Pepper Money
• Resimac
• Co-operative Bank
• Basecorp
• China Construction Bank

Our fees

The actual fee charged to you will depend on the nature and scope of the advice or service we provide. We will discuss and agree on the actual fees with you before we proceed and explain how they are payable. In most cases for lending, we will not charge fees for our services as most financiers that we work with will pay a commission.

The following section outlines the types of fees that may apply:

• The fees charged for our advice and services may be based on a combination of:
  • A set dollar amount; OR
  • a percentage-based fee.
• Our agreed advice and service fees may include charges for:
  • Initial advice ongoing; OR
  • annual advice and services.

In some cases, we may charge a fee for our services. This typically applies in the below scenarios:

• Commission is not payable from the financier, normally on the below products:
  • Business lending
  • Commercial property lending / property finance
  • Some non-bank lending
• When your lending is repaid within a timeframe which would trigger recovery of the commission received by the Adviser.
  • Financiers will claw back upfront commissions to the Adviser when repaid within 28 months (or so) from the drawdown of the funds.
• When funding is arranged and there is no intention of proceeding with the drawdown of funds.

We will discuss and agree on the applicable fees as soon as it becomes apparent.

Commissions

For services in relation to investments and loan products, commissions may be paid by the product provider as follows:

Initial commission – A percentage of the value of your investment contributions of loan balance.

Ongoing Commission – A percentage of the value of your investment balance or outstanding loan amounts, usually calculated at the end of each month in which you hold the investment or loan.

Conflicts of interest

We are here for you and will do the best that we can for you. Although we will receive payment in most cases from the financiers, we will put your interests first when working on your financial needs.

How we manage any conflicts of interest:

To ensure our advisers prioritise our clients’ interests:

• We follow an advice process that ensures our recommendations are made appropriately, based on clients’ goals and circumstances.
• All our advisers undergo annual training about how to manage conflicts of interest.
• We maintain registers of conflicts of interests and the gifts and incentives we receive. These registers are monitored regularly, and additional training is provided as required.
• We undertake an annual independent Compliance Assurance Review.

Our duties and obligations to you

We are bound by the duties of the Financial Markets Conduct Act (431I, 431K, 431L and 431M) to:

• Meet the standards of competence, knowledge and skill set out in the Code of Conduct
• Give priority to the clients’ interest and
• Exercise care, diligence and skill and
• Meet the standards of ethical behavior, conduct, and client care set out in the Code of Conduct.

Our Internal complaints process

If you are not satisfied with any part of our service, please email mo@momentumpartners.co.nz or call 021 089 40336 so that we can try to remedy the problem. Once received, we will acknowledge the complaint within 24 hours, provide a way forward (may require further information) and aim to have a resolution within 7 days although if this is not achievable, we will let you know.

Our external complaints process

If we cannot agree on how to fix the issue, or if you decide not to use the internal complaints scheme, you can contact our external disputes resolution scheme – Financial Services Complaints Limited. This service is no cost to you.

You can contact Financial Services Complaints Limited at:

Post: PO Box 4967 - Wellington 6140

Phone number: 0800 347 257

Email address: complaints@fscl.org.nz